Box Office Manager

Job: Full Time Seasonal
Dates: December 3, 2025 thru March 24, 2025
Location: Florida. We are a traveling show and therefore, this is a traveling Position.


We are seeking a Box Office and Sales Manager to oversee ticketing operations and sales initiatives at our venue. The ideal candidate will have a strong background in sales, exceptional organizational skills, and a commitment to delivering outstanding customer service. The Box Office and Sales Manager will be responsible for managing and operating the box office, driving ticket sales, and maintaining excellent customer relations.

Key Responsibilities:

1. Box Office Operations:
- Oversee daily operations of the box office, including ticket sales, will-call, and customer service.

2. Sales Management:
- Implement sales strategies to maximize ticket sales through multiple channels, including email marketing (Mailchimp), social media, local events, and other promotional activities.

4. Customer Service:
- Resolve customer inquiries and complaints efficiently and courteously.
- Maintain a high standard of customer service.
- Ensure the box office provides accurate event information to patrons.

6. Ticketing Systems & Other Systems
- Maintain and operate the ticketing software and systems.
- Ensure the accuracy of ticket inventory and seating charts.
- Coordinate with ticketing vendors for system updates and troubleshooting.
- Familiarize yourself with all in-house operating systems in order to assist with troubleshooting when needed

7. Event Coordination:
- Work closely with event promoters to manage ticket allocations and distributions.
- Assist in planning and executing special promotions and discounts.


Qualifications:
- Bachelor's degree in Business Administration, Sales, Hospitality, or a related field preferred.
- Minimum of 1-3 years of experience in box office management or sales.
- Strong knowledge of ticketing systems and sales strategies.
- Excellent leadership and team management skills.
- Exceptional customer service and communication skills.
- Strong organizational and multitasking abilities.
- Proven ability to drive sales and achieve revenue targets.
-Tech-savvy with proficiency in Microsoft Excel, social media platforms, and photo editing software
- Ability to work flexible hours, including evenings, weekends, and holidays.

Benefits:

- Competitive salary and performance-based incentives.

How to Apply:

Interested candidates should submit a resume and cover letter detailing their qualifications and experience to info@mrswindles.com. Please include "Box Office and Sales Manager Application" in the subject line.